YOUR TRUSTED PARTNER IN AUTOMATED GUEST TRANSFERS

Your guests need airport transfers. Allow us to save the day.

Join 3,500+ hotels already turning guest pickups into revenue, reviews, and reputation with zero cost or operational effort.

Welcome Pickups is the #1-rated solution for automated, commissionable guest transfers. And it’s built for hotels like yours.

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LOVED BY 2.5M+ TRAVELERS AND 3.5K+ HOTELS A YEAR IN 350+ CITIES

Effortless arrivals. Happier guests.

Go with the top-rated airport transfer solution for over 3.5K hotels and 3.5M+ travelers worldwide. Offer a premium, pre-booked ride experience from the moment your guests land.

World-class guest experience.

It's not just a ride, it's your first impression. Personalized meet & greet, real-time flight tracking, 60 minutes of free waiting time, and handpicked, English-speaking drivers. A premium service your guests will love.

100% hands-off automation.

Once a guest books a room, our system automatically prompts them to arrange their airport pickup. Everything runs in the background, freeing your team to focus on service, not logistics.

Commission on every ride.

Guests already book rides. Now, you get paid for it. With Welcome Pickups, you earn a commission on every transfer, and we handle the booking, the support, and the ride itself. It's revenue on autopilot.

You’re in full control.

Have everything at your fingertips. See all upcoming pickups, track commissions earned, read guest reviews, and export reports whenever you want. Full transparency, zero micromanagement.

FREQUENTLY ASKED QUESTIONS

Your objections answered:

Objection #1: "Our front desk handles transfers already."

Reality: That’s hours of manual work, constant follow-ups, and poor guest visibility. Welcome Pickups automates the entire process, and gives your staff their time back.

Objection #2: "What if a guest has a problem?"

We handle it 24/7. Flight delayed? Need to change drop-off location? Our team resolves it directly with the guest so you never get a midnight call.

Objection #3: "It’s probably too complex to set up."

Setup takes less than 10 minutes. Choose from three plug-and-play options: a booking page, widget, or full PMS integration. No tech headaches at all. You either sign up for free to get instant access to your dashboard or we help you set up your account over a quick call.

Objection #4: "We already work with taxis."

Perfect! Welcome Pickups will never ask for exclusivity. You can work with taxis, private fleet or individual drivers, and have an automated solution run on top of these.

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OFFICIAL INTEGRATION PARTNERS

Cloudbeds, SiteMinder, Mews, STAAH, Opera Cloud, Apaleo, and 10 more.

BRANDED. SUPPORTED. FOREVER-FREE.

Scalable hospitality, support that never sleeps.

Deliver a fully branded booking journey while offloading transfer logistics entirely. With 24/7 guest support, your team stays focused on hospitality, not handling flight delays or arrival questions.

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TESTIMONIALS

What our hotel partners say:

‘‘Thanks to Welcome Pickups, our hotel has not only increased its revenues but, most importantly, its customer satisfaction rates.’’

HOTEL DUQUESA DE CARDONA Miguel Angel Galvez

‘‘Working with Welcome Pickups helps us start the hotel experience as soon as the guests leave the airport, with an easy to book service specially created for our property.’’

HOTEL BACHAUMONT PARIS Kirill Grynchenko

“I’ve worked with so many companies, but Welcome Pickups is special. The service is great, and they make everything easy!”

PRAKTIK HOTELS BARCELONA Pilar Cantero

Get started in minutes. Free forever.

Join the world’s smartest hotels and offer seamless transfers. Delight guests, earn more, sleep well.

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